Privacy Policy

Introduction to the User Agreement:

 

Our online store welcomes you and informs you that below you will find the terms and conditions governing your use of this store and all legal implications arising from your use of the store's services via the World Wide Web through this electronic platform. Any person's use of the store, whether as a consumer of a service or a product of the store or otherwise, constitutes his consent and acceptance, with full legal capacity, to all articles and provisions of this agreement, and confirms his commitment to its regulations and what is stated therein. This agreement applies to all types of dealings between the consumer and the store. This agreement is effective and enforceable once you approve it and begin registration in the store, pursuant to Article 10 of the Saudi Electronic Transactions System.

 

Article One - Introduction and Definitions:

 

The above preamble is an integral part of this agreement. Below you will find the meanings and definitions of the main terms used in this agreement:

 

1- (Store) This definition includes all forms of the store on the World Wide Web, whether it is an electronic application, a website on the World Wide Web, or a commercial store.

 

2- (Consumer) The person who engages in e-commerce with the desire to obtain products or services provided by the store through its electronic platform.

 

3- (Agreement) This term refers to the terms and conditions of this agreement, which govern and regulate the relationship between the parties to this agreement.

 

Article Two - Legal Capacity of the Consumer:

 

1- The consumer acknowledges that he has the legal capacity, according to Sharia and regulations, to deal with the store, or that he is not less than eighteen years old.

 

2- The consumer agrees that in case of violation of this article, he shall bear the consequences of this violation before others.

 

Article Three - Nature of Obligation:

 

1- The store's obligation towards consumers is to provide (the service or product).

 

2- The store may provide other services, such as after-sales services or other related services, depending on the nature and type of (service or product) requested by the consumer.

 

Article Four - Usage Controls:

 

1- The consumer undertakes to use the store's electronic platform in accordance with public morals and applicable regulations in the Kingdom of Saudi Arabia.

 

2- The consumer undertakes, when purchasing a service or product from this store, not to use this service or product in a way that violates public morals and applicable regulations in the Kingdom of Saudi Arabia.

 

Article Five - Accounts and Registration Obligations:

 

Upon applying to join membership in this store as a user, you are committed to disclosing specific information and choosing a username and a secret password to use when accessing the store's services. By doing so, you agree to:

 

1- Be responsible for maintaining the confidentiality of your account information and password, and thereby agree to immediately notify this store of any unauthorized use of your account information in the store or any other breach of your confidential information.

 

2- The store will not be liable under any circumstances for any loss you may incur, directly or indirectly, morally or materially, as a result of disclosing your consumer name or login password information.

 

3- You undertake to use your account or membership in the store yourself, as you are fully responsible for it, and in case someone else uses it, this is an indication that you have authorized them to use the store in your name and for your account.

 

4- You undertake to use the store with all seriousness and credibility.

 

5- You undertake to disclose true, correct, updated, complete and legal information about yourself as required during registration in the store and you undertake to update your data if it changes in reality or if there is a need for it.

 

6- Our store undertakes to deal with your personal information and contact addresses with complete confidentiality.

 

7- If it becomes clear to the store that you have disclosed untrue, incorrect, outdated, incomplete, illegal information, or information that violates the terms of the User Agreement, the store has the right to stop, freeze, or cancel your membership or store and account on the platform, without prejudice to the store's other rights and legitimate means to recover its rights and protect other consumers.

 

8- In the event of non-compliance with any of the above, the store management has the right to suspend or cancel your store or membership or block your access to the store's services again.

 

Article Six - Electronic Communications and Official Communication Methods:

 

1- The parties to this agreement agree that communication will be via the email registered on the platform.

 

2- The consumer agrees that all agreements, advertisements, statements, and other communications provided electronically are equivalent to their written counterparts, and are self-standing evidence in fulfilling legal and Sharia requirements.

 

3- The consumer agrees to be contacted and informed of any provisions related to this agreement or related to dealing with him through the store management broadcasting general messages to all consumers or to specific users of the store.

 

Article Seven - Amendments to the User Agreement and Fees:

 

1- In the event that any article or clause contained in this agreement is canceled, or that any article or clause contained in this agreement is no longer valid, such a matter does not invalidate the validity of the remaining articles, clauses, rules, and provisions contained in this agreement, which remain in effect until further notice from the store management.

 

2- This agreement - which is amended from time to time as required by the circumstances - constitutes the mechanism of work, understanding, and agreement between (the consumer) and (the store).

 

3- The store may impose fees on some consumers, depending on the offers, products, or services they request, or what the state imposes in terms of fees or taxes on the nature of the product or service.

 

4- The store reserves its right to add, increase, decrease, or discount any fees or expenses under the articles, clauses, and provisions of the User Agreement, to any of the consumers, regardless of their registration reason.

 

Article Eight - Payment and Settlement Services for Stores in the Store

 

1- The store, through its partners, provides a payment and settlement system in the store, which can be done entirely online through the payment options available on the store or through any payment method provided by the store from time to time.

 

2- The store undertakes to determine the price of the service or product it offers in its store according to the generally accepted market value.

 

3- The store undertakes to provide invoices, receipts, and delivery notes for all amounts and profits generated in its store, and undertakes to provide the consumer with an invoice for his purchase of a service or product.

 

4- The store undertakes to provide the generally accepted accounting specifications in its online store, in implementation of the provisions of this agreement, and for the legal, economic, commercial, and regulatory interests in this regulation.

 

Article Nine - Intellectual Property:

 

1- The intellectual property rights of the store are fully owned by the store, whether they were owned by them before or after the establishment of this electronic platform.

 

2- The consumer respects the intellectual property rights of the store, including the store's name itself, and other words, logos, and symbols belonging to the store or displayed on it, as every right associated with the store's name is fully intellectual property owned by the store.

 

Article Ten - Store Responsibility:

 

1- The store undertakes to conduct its commercial operations through this electronic platform in a systematic manner and in accordance with the applicable regulations in the Kingdom of Saudi Arabia, and in accordance with the provisions of this agreement.

 

2- The store is not responsible for any claims arising from errors or negligence, whether directly, indirectly, incidentally, or through the consumer or through a third party such as shipping companies.

 

3- Dive and its employees, owners, and representatives undertake that (the product or service) is sound, legitimate, and authorized according to the laws and regulations of the Kingdom of Saudi Arabia and is used for legitimate purposes.

 

Article Eleven - Restriction of Access or Membership:

 

The store may suspend or cancel the consumer's membership or restrict the consumer's access to the platform's services at any time, without notice and for any reason, without limitation.

 

Article Twelve - Applicable Law or Regulation:

 

This User Agreement is governed and drafted according to the laws, regulations, and legislations in force and applicable in the Kingdom of Saudi Arabia, and is completely and fully subject to the regulations in force with the authorities in the Kingdom of Saudi Arabia.

 

Article Thirteen - General Provisions:

 

In the event that any article or clause contained in this User Agreement is canceled, or that any article or clause contained in the User Agreement is no longer valid, such a matter does not invalidate the validity of the remaining articles, clauses, and provisions contained in the User Agreement, which remain in effect until further notice from the store management.

 

This User Agreement - which may be amended from time to time as required by the circumstances - constitutes the User Agreement, the mechanism of work, understanding, agreement, and contracting between the store and the consumer. Both parties to this agreement also agree to take the following into consideration:

 

1- Arabic is the language used when interpreting the provisions of this agreement, or when translating it into another language.

 

2- All prices displayed for the store's services or products may be adjusted from time to time.

 

3- The promotional or marketing offers that the store may make are temporary offers, as the store has the right to modify these promotional or marketing offers at any time or discontinue them.

 

4- The parties to this agreement undertake to deal with each other in a manner that does not violate the legitimate rules and applicable regulations and laws related to the nature of the dealing between the store and the consumer.

 

5- This User Agreement shall not be canceled except by a decision issued by the store management.